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Since 23rd July 2016, the process of collection, moderation and restitution of consumers’ online opinions on the Gîtes de France network is certified by the NF Service, Admission Nº 71931.1.

AFNOR Certification, an independent certifying organisation, delivers this certificate following a full examination of the service and of our organisation. The “NF Service” certificate proves that our service complies with strict specifications. The quality of our service is controlled every year. NF Service contributes towards distinguishing quality services that are serious and reliable.

This certificate proves the compliance with the NF Z74-501 norm and the certification rules NF522 as well as guaranteeing that:

• Rules for gathering, moderating and publishing opinions are made public.
• No selection is made amongst the consumers who can give an opinion or amongst the opinions published.
• Opinions correspond to consumer experiences and to identified authors.
• Consumers are informed if their opinions are rejected.
• The Company handling the opinions cannot modify them.
• The consumer can report an opinion that seems suspicious.
• Professionals can reply to the opinions.
• By default, opinions are presented from the most recent to the oldest.